Category Archives: Client Care

When & How to Fire a Client

Every freelancer kisses some frogs at some point in their business. Especially in the early days, when you’re still refining processes, figuring out who your ideal client is, and you’re oh-so-eager to start making money, so you’re more tolerant of poor client behavior. Eventually, you learn some clients aren’t worth the money they’re bringing in….

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5 Things To Cover In Your Contract

A few months ago, I met Lindsay, a freelance marketer, for coffee. Lindsay was just starting out and had lots of questions about running a freelance business. She brought up one problem that’s easy to avoid, but often not something new freelancers think about until it’s too late. “Revisions,” said Lindsay. “How do you handle…

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Cheat Sheet: Copywriting Client/Project Questionnaire

So you’ve landed a gig. Sweet! Now what? Let’s give you the best chance of nailing your client’s objectives — how about that? Enter the Copywriting Project Questionnaaaaire! (Cue Vanna White hands and chimes sound effect.) In all seriousness, below you’ll find a handy questionnaire to guide your new project discussion and planning. Nail that kickoff…

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